BOOKING POLICIES

Please note that by booking on our website, you are agreeing to the cancellation policy:

NEW CLIENTS MUST ARRIVE 15 MINUTES EARLY TO COMPLETE REQUIRED PAPERWORK

Late Arrival Policy: If you arrive late for your appointment, we will try our best to accommodate your full booking, though there is often another client booked for the next reservation. If late, and the treatment time is cut short, clients will be billed for the full cost of their original reservation.

Cancellation Policy: Please notify us 24 hours in advance to cancel or reschedule. Without 24-hours’ notice, 50% of the full missed appointment fee will be charged. To avoid the cancellation fee please contact us at 647-233-2569 and leave a detailed message or cancel online by logging in to your client profile outside of the 24-hour period.

One Free Pass is given to all clients per calender year for last-minute emergencies. New Bookings/First Visits do not qualify for a Free Pass.

Without any notice/No shows - 100% of the Treatment fee will be charged.

All clients with an outstanding no-show/cancelation fee cannot rebook until any fees are paid in full. Insurance policies cannot be billed for cancellation fees

To avoid the cancellation fee and save your Free Pass? Arrange for someone else to take your reservation and you will not be charged a fee.


“FLU/COVID” Update

Masks are officially optional, however:

✓ Clients are welcome to continue wearing a mask

✓ Clients can request their RMT be masked

✓ RMTs can request their clients wear a mask

Please continue to reschedule your massage should you feel unwell in any way. This ensures no one with symptoms, of any kind, is entering the Clinic, including staff. 

We appreciate your ongoing patience, kindness and understanding.

Registered Massage Therapy (incl. Athletic & Deep Tissue) (18-64 yrs)

Traditional Swedish Massage is the manipulation of soft tissues in the body. Massage techniques are commonly applied with hands, fingers, and elbows. The purpose of massage is generally for the treatment of body stress or pain. Only those who are professionally trained and registered by the College of Massage Therapists of Ontario hold the title of Registered Massage Therapist. Relaxation Ma... Read More

Traditional Swedish Massage is the manipulation of soft tissues in the body. Massage techniques are commonly applied with hands, fingers, and elbows. The purpose of massage is generally for the treatment of body stress or pain. Only those who are professionally trained and registered by the College of Massage Therapists of Ontario hold the title of Registered Massage Therapist.

Relaxation Massage (All Ages) - Slow and Gentle Massage designed to maximally calm the Nervous system and tense muscles.

Athletic Massage (All Ages) - A faster-paced massage designed to both relax the client but also get the body ready to move.

Deep Tissue Massage (18-64 yrs)- Deep Tissue involves deep techniques designed to get into troublesome areas. These techniques are not suitable for everyone and deep pressure is NEVER forced onto anyone. We use a “Pain Scale” to control deep techniques in order to keep the client safe and comfortable. Pressure levels in any massage are always monitored and controlled by the client.


Massage Therapy for Seniors (65+)

A geriatric massage is a form of massage designed to meet the specific needs of the elderly population. It involves the use of hands to manipulate the soft tissues of the body to improve blood circulation, relieve pain, and increase the range of motion.


Certified Pregnancy Massage

Our Certified RMTs have received Certification above standard school training for Pregnancy, Post-Natal and High-Risk Pregnancy treatments.


Certified Cupping & Massage Therapy

Dry cupping therapy is another modality used by our certified RMTs to relieve muscle tension, improve blood circulation, release excess fluid and toxins, and stimulate the nervous system. Therapists use plastic cups and a pump to create negative pressure (or suction) over muscle. This suction creates space between the layers of muscle and tissue and draws blood to the area, effectively relaxing... Read More

Dry cupping therapy is another modality used by our certified RMTs to relieve muscle tension, improve blood circulation, release excess fluid and toxins, and stimulate the nervous system. Therapists use plastic cups and a pump to create negative pressure (or suction) over muscle. This suction creates space between the layers of muscle and tissue and draws blood to the area, effectively relaxing the muscle.

The effects of cupping can lead to some discoloration of the skin, ranging from faint red to deep purple. The degree of discoloration depends on the level of stagnation of blood in the tissue. These bruises can last anywhere from 3 days to 2 weeks. Slight tenderness at the site of cupping is also common for a few days.

Although cupping therapy can be beneficial for many, it is not recommended for those with circulatory conditions or blood disorders. This is due to the increase in blood circulation that accompanies this modality. If you have any concerns about whether cupping is right for you, please consult your physician.


Certified Pediatric (Walking to 17 yrs) - Registered Massage Therapy

Pediatric Massage Therapy is performed by the Certified Pediatric RMT in the presence of a guardian. Each treatment is tailored to each child's individual physical development, cognitive development, and health care needs.


Certified Infant Massage & Instruction (3 weeks to just walking) - Registered Massage Therapy

PHONE CONSULT & DOCUMENTS REQUIRED BEFORE BOOKING - PLEASE CALL TO BOOK. Certified Infant Massage with Instruction (3 weeks to just walking) - This is an Introduction to Infant Massage designed to teach the caregiver(s) the massage skills required to connect with their new addition in a beautiful new way and to continue the bonding experience at home. The caregiver will learn a Full Body Rout... Read More

PHONE CONSULT & DOCUMENTS REQUIRED BEFORE BOOKING - PLEASE CALL TO BOOK.
Certified Infant Massage with Instruction (3 weeks to just walking) - This is an Introduction to Infant Massage designed to teach the caregiver(s) the massage skills required to connect with their new addition in a beautiful new way and to continue the bonding experience at home. The caregiver will learn a Full Body Routine including special approaches for Teething, Constipation/Gas, and Colic.
Pediatric Massage Therapy is introduced by the Certified Pediatric RMT and then the guardian takes over with the baby while being instructed by the Certified Infant Massage Teacher. Each treatment is tailored to each child's individual physical development, cognitive development, and health care needs.
This therapy has been practiced globally and has been increasingly used in Western countries as a treatment for infants, though the scientific evidence supporting its use is limited. Research into the effectiveness of massage therapy on full-term infants has found evidence for numerous benefits including improving gross motor skills, fine motor skills, and psychomotor development. Our Certified RMTs have received Certification above standard school training in techniques designed for teaching Infant Massage to Caregivers. (Certified by Tina Allen - liddlekidz.com)

Ana Kordic, RMT Registered Massage Therapist & Owner/Operator of Sunstone Registered Family Massage Therapy

Ana graduated from The Canadian College of Massage and Hydrotherapy and became registered in 2009. She soon founded Sunstone Registered Massage in Vaughan, Ontario, Canada. Ana has received certification above standard school training in Peri-Natal Massage and has on-site experience in Women’s College Hospital in Toronto, working with Labour Support and High-Risk Pregnancies. Ana’s training extends to Certification in both Infant Massage Instruction and Pediatric Massage Therapy with the Internationally Acclaimed Infant Massage Expert, Tina Allen, of the Liddle Kidz Foundation in California.

Between 2015 and 2017, Ana returned to the Canadian College of Massage and Hydrotherapy (CCMH) as a faculty member. She was a full-time teaching assistant in gross anatomy & palpation, remedial exercise, pediatric massage, treatments, and neurology. She also supervised the student clinic and outreach events all over the city and weekly clinics with Mount Sinai Hospital in Toronto. She was invited to create a Peri-Natal Anatomy Course for CCMH’s online platform in 2018.

Her passion for teaching transferred exclusively to her clients. Her desire was to see her clients improve their mobility and receive massages more because they wanted to and less because they needed to. She spends extra time with clients regularly to demonstrate stretches and to explain basic body mechanics. Ana also created and taught Comprehensive Anatomy Courses for Yoga Teacher Training Programs in multiple studios across the GTA.

Ana has 13 years of experience with athletes, deep tissue treatments, peri-natal massage, infant massage and instruction, pediatrics, senior massage, rehabilitation, and teaching anatomy to thousands.

Ana Kordic, RMT Registered Massage Therapist & Owner/Operator of Sunstone Registered Family M... Read More

**Ivan Giron, Registered Massage Therapist - Thursdays, Fridays, Saturdays and Sundays.

Ivan Giron graduated from the Massage Therapy program at Trios College in 2021. Prior to Massage Therapy, Ivan worked as a Physiotherapist Assistant in various settings such as Rehabilitation Clinics, Hospitals, Old Age Homes, and Gyms. During his training, Ivan also benefited from learning different therapeutic treatment skills from various Massage Therapists, Physiotherapists, Chiropractors, and Traditional Chinese Medicine Practitioners who became his mentors. As a Massage Therapist, Ivan draws on his accumulated skills from his 7 years of training at various clinics to provide his clients with comprehensive, personalized treatments. Ivan plans to continue his certification in many other fields such as Reflexology, Cupping, and Acupuncture. Ivan has treated many patients with low back conditions, headaches, migraines, and muscle stiffness and he is passionate about providing each patient with the best possible care.

**Ivan Giron, Registered Massage Therapist - Thursdays, Fridays, Saturdays and Sundays. Ivan Gir... Read More

Efren graduated from the Royal Canadian College of Massage Therapy in 2018. Excelling in a number of modalities such as Traditional Swedish Massage, Deep Tissue Massage, Myofascial and Trigger Point Release, as well as Relaxation Massage for maximum Stress relief.

Dedicated to his clients, Efren is passionate about increasing functional mobility that will allow his clients to interact best with the environment around them and enjoy life to the fullest.

When not treating clients, Efren enjoys going to the gym, reading, and spending time with his young family.

Languages of Care: ENGLISH, PHILIPPINES

Efren graduated from the Royal Canadian College of Massage Therapy in 2018. Excelling in a number... Read More

Hina is a graduate of Medix College. With 10 years of experience as an esthetician, she decided to take her profession to the next level and became a Registered Massage Therapist. She looks forward to meeting new clients, Training in Peri-Natal Massage and Pediatrics, and helping Sunstone Massage clients with Relaxation, Trigger Point Therapy, and Pain Relief. Outside of Massage Therapy, Hina enjoys spending time with her Family.

Hina is a graduate of Medix College. With 10 years of experience as an esthetician, she decided t... Read More

Yun is a graduate of the Pharma-Medical Science College of Canada - Toronto. Get ready to melt away with Yun. She has plenty of experience in Relaxation Massage, Lymphatic Drainage, Foot Massage, and Headache relief. She has a vast knowledge of Pressure Point Foot Therapy and looks forward to bringing new modalities to Sunstone Registered Massage. She will be trained in Peri-Natal Massage and Pediatrics this Winter. In her spare time, she enjoys perfecting her skills and spending time with her Family.

Yun is a graduate of the Pharma-Medical Science College of Canada - Toronto. Get ready to melt aw... Read More

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Located at: 21 Roysun Rd. #9, Woodbridge
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